The Real Impact of Social Media – What Every Company Can Learn From Financial Institutions
I had the pleasure of presenting The Real Impact of Social Media at the Arizona Bankers Association Annual Convention at the Ritz-Carlton, Dove Mountain. The Convention was jam packed with amazing roundtables, panels, presentations, and events. The AzBA counts over 70 banks and credit card operations among its members, and the Convention is certainly well-attended and enjoyed by all. And the fact that we were surrounded by gorgeous desert scenery made it even better.
First, I promised I would post on the blog a link to the Federal Financial Institutions Examination Council (FFIEC) January 2013 guidance on social media: here it is.
I have written a lot about social media and the impact on employers; however, the banking industry also has specific guidance from the FFIEC that could be helpful for any business to review and understand – whether the company is engaging with its customers…
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